faq -凯发国际体育



return
withdrawal & deposit
deposit funds
edda
fps
qr code
instant pps
e-banking
cash or cheque
after binding your bank account through "chief trader" mobile application, customers can use the "chief trader" edda to deposit funds directly from their bank to chief's account.
support currencies
hkd  |   rmb
applicable accounts
hong kong stock / funds / bonds account  |   global securities account (only supports rmb)  |   hong kong futures account  |   stock option account

$0 handling fee

deposit notice unrequired

support all clients

application
procedure
deposit
procedure
support currencies
hkd
applicable accounts
hong kong stock / funds / bonds account  |   global securities account  |   hong kong futures account  |   stock option account

transfer at your convenience

instant interbank transfer

versatile across platforms

deposit procedure
step 1
log in to online personal banking account

step 2
activate "transfer to third party account"

step 3
key in chief's fps id (8785271) or email: cs@chiefgroup.com.hk

step 4
please keep the proof of deposit and upload the receipt through deposit notice by selecting hsbc bank (400-273-900-292) as the receiving bank
deposit notice
the first batch of securities firms in hong kong to support fps qr code payment, which is used for mobile banking applications that support "qr code payment"
support currencies
hkd  |   rmb
applicable accounts
hong kong stock / funds / bonds account  |   hong kong futures account  |   stock option account

instant transfer, deposit notice unrequired

scan qr code to complete

deposit procedure
step 1
go to fps qr code

step 2

enter the account number, account type, first three digits of your id card, date of birth, deposit currency and amount, and press submit

step 3

scan the qr code with the bank’s mobile app or take a photo of the qr code with your mobile phone, then select the relevant picture from the photo album to complete the deposit
deposit now
remarks:
  1. our company does not accept third-party deposits. customers must make deposits with their own personal or joint bank accounts. if the money is deposited from a third party, the transfer will be returned to the bank account, any costs incurred from this will be borne by the customer.
  2. all accounts have preset limits for transfers to third-party accounts. customers can go to the bank to fill in a form or log in to online banking via computer to adjust the transfer limit.
  3. customers who use fps for the first time need to select their daily transfer limit by themselves in "set transfer limit" and "daily transfer limit for non-registered payees".
  4. some banks require mobile security codes/biometric authentication, etc. to use qr code for payment.
  5. customers can adjust the transfer limit by themselves in the mobile banking setting function. the daily transfer limit for certain banks is hk$10,000.
support currencies
hkd
applicable accounts
hong kong stock / funds / bonds account  |   hong kong futures account  |   stock option account

instant transfer, deposit notice unrequired

simple transfer procedure

deposit procedure
this service is only limited through desktop website
step 1
go to chief's "" link

step 2

step 3

step 4
  1. enter the 6 digits “one-time password “received in your mobile phone and after click “proceed”, the amount will be deducted from the bank account to which your pps account is attached and transferred to the designated chief account immediately
  2. please call 2500 9199 and provide the reference number and account number if there is any enquiry
remarks:
  1. daily deposit is limited from hk$1,000 up to hk$100,000.
  2. submission after cut-off times or on non-trading days will be processed on the next trading day (before the market opens). the cut-off times (trading day) of different account types are as follow:
    1. securities account: 17:00
    2. futures account: 16:30
    3. stock option account: 15:45
  3. this service is not applicable to non-unlocked "e-account opening" clients since it requires depositing funds from a bound bank account. if you want to remove restrictions please call (852) 2500 9680 to contact our investment strategy department.
support currencies
hkd  |   usd  |   rmb  |   others
applicable accounts
hong kong stock / funds / bonds account  |   global securities account  |   hong kong futures account  |   global futures account  |   stock option account
deposit procedure
step 1
when conducting internet transfer online for the first time, it is necessary to pre-activate third-party transfer function and adjust the transfer limit in advance, or register the

step 2
after completing the transfer, please keep the proof of deposit. (customer with any integral deposit or when necessary is required to provide deposit receipt)

step 3
upload the receipt through deposit notice
deposit notice
remarks:
  1. please avoid depositing integer (e.g. hk$10,000, hk$20,000). unique deposit amount is suggested in order to shorten funds verification (e.g. hk$10,001.29, hk$20,123.46).
  2. clients who use "e-account opening" to bind their bank account are also required to provide deposit receipt.
support currencies
hkd  |   usd  |   rmb  |   others
applicable accounts
hong kong stock / funds / bonds account  |   global securities account  |   hong kong futures account  |   global futures account  |   stock option account
applicable methods
atm or bank counters 1
deposits in atm or bank counters do not require pre-registration. please keep the deposit slip after depositing to a designated bank in case further confirmation is needed and provide relevant information to chief to confirm the deposit.

deliver cheque in-person 1 2 3
you may submit a personal cheque to our head office or branches before 12:00 on each trading day. all cheques that are handed in to chief before the cut-off time will be shown automatically in your account.

please note: we do not accept cash deposits at our branches.

automatic cheque deposit machines 1 3
hsbc or hang seng bank:

clients can deposit cheque(s) via quick cheque deposit machines of hang seng bank or cheque deposit machines of hsbc. they can key in the account type and a 4-8 digit account number on "customer reference". (e.g. f123456)

p - custodian account; m - margin account; a - cash account; o - stock options account; f - futures account

you're not required to inform us for confirmation by using this service. if clients forget to key in the account details, please provide your deposit details. otherwise, the fund will not be deposited to your account.


bank of china:

clients can deposit cheque(s) via cheque deposit machines. please remain the deposit slip after deposit to designated bank in case of further confirmation is needed (customer with any integral deposit is required to provide deposit receipt) and provide relevant information to chief to confirm the deposit.
deposit notice
remarks:
  1. please avoid depositing integer (e.g. hk$10,000, hk$20,000). unique deposit amount is suggested in order to shorten funds verification (e.g. hk$10,001.29, hk$20,123.46).
  2. clients who use "e-account opening" to bind their bank account are also required to provide deposit receipt.
  3. we only accept account holder deposit, and the account holder can trade only after the cheque is cashed.
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